Cheffli reservation platform on a tablet

ALL FEATURES

POWERFUL WHERE IT MATTERS.
SIMPLE EVERYWHERE ELSE.

From the first click on your website to the last guest of the night, Cheffli connects reservations, smart table assignment, guest intelligence, feedback, automation and analytics in one beautifully simple platform.

EVERYTHING CONNECTEDOne platform bringing reservations, tables, guests, communication, feedback and analytics together.
INTELLIGENCE BUILT INSmart table assignment, guest intelligence and automation work quietly behind every reservation.
YOUR BRAND. YOUR WAY.Fully customizable and designed to fit every restaurant’s identity, from booking buttons and guest communication to the complete guest-facing experience.
01

TURN EVERY CLICK INTO A RESERVATION.

Give guests a beautifully simple way to book, while keeping every detail of the experience completely connected to your restaurant.

Main feature

10 premium booking buttons

Choose from 10 unique, beautifully designed booking buttons with eye-catching animations, each customizable to match your restaurant's brand.

Fully customizable

Customize colors, branding, button style and guest-facing details to create a booking experience that feels completely yours.

Multilingual booking

Let every guest choose their preferred language directly inside the booking experience.

Smart booking rules

Control availability, booking horizons, minimum notice, guest limits, arrival rules and online reservation conditions from one place.

Opening hours & exceptions

Manage regular opening hours, alternating schedules, holidays, closures and exceptional services without losing control of availability.

Automated gift vouchers

Sell fully customizable gift vouchers directly through the booking experience, with automated delivery and built-in analytics to track sales and performance.

02

THE RIGHT TABLE. AUTOMATICALLY.

Turn your real floor plan into a smarter reservation engine. Cheffli finds the best available table or table combination for every reservation automatically.

Main feature

Automatic table assignment

Cheffli automatically assigns the best available table or table combination based on guest count, reservation time, availability and your actual floor plan.

Real-time availability

See which tables are truly available at any moment, based on actual reservations, service timing and table occupancy.

Smart table combinations

Automatically combine compatible tables for larger groups while protecting availability for other reservations.

Conflict detection

Prevent overlapping reservations and impossible assignments before they create problems during service.

Full manual control

Move reservations, assign tables manually or override automatic decisions whenever your team needs to.

03

EVERY VISIT MAKES CHEFFLI SMARTER.

Build a richer understanding of every guest automatically, so your team can recognize returning customers and deliver more personal service.

Main feature

Intelligent guest profiles

Every reservation contributes to a continuously growing guest profile with visit history, preferences, notes and behavioural insights.

Guest Score

Use reservation history and guest behaviour to build a clearer picture of your most valuable and reliable customers.

Returning guest recognition

Recognize returning guests instantly and give your team the context they need before they arrive.

Preferences & notes

Keep useful information such as seating preferences, allergies, favourite areas or service notes directly connected to the guest.

No-show history

Identify previous no-shows and reservation behaviour before accepting or managing future bookings.

VIP recognition

Highlight important or loyal guests so your team can give them the attention they deserve.

04

MORE FEEDBACK. MORE 5-STAR REVIEWS.

Automatically follow up after every visit, understand the guest experience and turn happy customers into stronger online reviews.

Main feature

Automated guest feedback

Collect verified feedback from real guests after their visit without adding extra work for your team.

Experience ratings

Measure the guest experience and quickly understand how customers evaluate their visit.

Guest comments

Collect direct qualitative feedback that helps explain what went right or what needs attention.

Smart alerts

Surface negative or important feedback quickly so your team can react before a small issue becomes a lost customer.

Service recovery

Identify unhappy guests and give your team the opportunity to follow up personally and recover the relationship.

Build your online reputation

Encourage satisfied guests to share their experience online and help turn great visits into 5-star reviews.

05

AUTOMATE MORE. STAY PERSONAL.

Automate repetitive communication around every reservation with fully customizable emails that stay true to your restaurant’s brand and guest experience.

Main feature

Customizable automated communication

Automate confirmations, reminders and follow-up emails while keeping every message completely yours. Customize your emails to match your restaurant’s brand, communication style and guest experience.

Customizable booking confirmations

Automatically send beautifully branded confirmations with content customized to your restaurant and your guests.

Customizable smart reminders

Reduce forgotten reservations and no-shows with automated reminders that you can customize to match your restaurant’s communication.

Waiting list automation

Manage demand when your restaurant is full and reconnect guests with newly available tables.

Table offers

Contact waiting guests when suitable availability opens up and turn cancellations into new reservations.

Follow-up communication

Continue the relationship after the visit with customizable follow-up emails and feedback requests.

06

SEE WHAT'S HAPPENING. KNOW WHAT TO DO NEXT.

Turn reservation, guest and feedback data into clear insights that help you understand performance and make better decisions.

Main feature

Restaurant performance dashboard

See the most important reservation, guest and operational metrics in one clear overview.

Reservation analytics

Understand booking volume, guest numbers, cancellation patterns and no-shows over time.

Guest analytics

See how your guest base develops, identify returning customers and understand reservation behaviour.

Feedback analytics

Track ratings, guest sentiment and service performance over time.

Gift voucher analytics

Follow voucher sales and performance directly inside the platform.

Trends & comparisons

Compare periods and identify patterns, seasonality and changes in restaurant performance.

Team & restaurant management

Manage restaurant settings, users, access and operational preferences from one central place.

READY TO SEE CHEFFLI IN ACTION?

ENDLESS POSSIBILITIES.ONE POWERFUL PLATFORM.

Reservations, smart table assignment, guest intelligence, automation, feedback, analytics and more, all working together in one beautifully simple platform.